TreviPay：2024通过运营提效技术优化支付策略研究报告（英文版）

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报告摘要

A TreviPay eBookHarnessing Technology to Propel Your Payments StrategyTABLE OF CONTENTSChapter 1 3How Payments Strategies Drive Resilience Chapter 2 7What to Look for in an Automated Payments Solution Chapter 3 10Why B2B Payments are Even More Pivotal in 2023Chapter 4 14Four Ways to Deconstruct B2B Payments ComplexitiesTreviPay|Harnessing Technology to Propel Your Payments Strategy2CHAPTER 1How Payments Strategies Drive Resilience Business resilience now qualifies a crucial organizational capability that each major business process,including the order-to-cash(O2C)cycle,must help nurture.Delivering on this mandate requires getting the right technology in place namely,a network platform that makes B2B payments processes hum by removing manual steps while engendering higher levels of customer loyalty.B2B companies with leading digital O2C capabilities made significant contributions to organizational resilience during the brunt of the pandemic.During COVID-19,“companies all over the world woke up to the fact that to generate liquidity and conserve cash for their very survival,they need to minimize the risks in and maximize the returns from the O2C process,”according to a BCG report.BCGs research also shows that digital payments transformations driven by new O2C platforms yield significant benefits across numerous areas,including:Sales revenue increases of up to 3%Cost savings of up to 30%DSO reductions of up to 30%TreviPay|Harnessing Technology to Propel Your Payments Strategy3In addition,it notes“major boosts”to customer satisfaction(via“a simplified order,experience,real-time complaint resolution,fewer disputed invoices and greater process transparency”)and employee satisfaction(due to spending less time spent on repetive,manual tasks and more time engaged in strategic activities).Nearly two-thirds of business leaders who responded to a McKinsey survey indicate that resilience is central to their organizations strategic progress,and that the most important resili